COVID-19 Updates (April 6, 1:40 pm)
Thank you to all of our customers for supporting us as a locally owned and operated business over the last 16 years and for continuing to support not only us, but all of your other local businesses during this health crisis.
We recognize that with physical distancing measures in place not everyone will be comfortable shopping in the traditional retail environment. We also know how important exercise is to each and every one of us for both our physical and mental health. Please see below the new options we have to help keep you healthy, active and moving forward in the next few weeks.
- If you are in the area and need some gear but don't feel comfortable venturing into the store, then this is for you
- Give us a call at 250-612-4754, we can look up past purchases to confirm shoe models and sizes, or what clothing sizes that you've purchased in the past
- Payments will be processed electonically at the time of order to ensure as safe a delivery process as possilbe
- Let us know when you will be here, or give us a call at 250-612-4754 when you pull up
- We'll have your order ready and will deliver it to your vehicle
We are still open for business with regular store hours but with the current health concerns around COVID-19 we are taking precautionary measures to keep both our staff and customers safe and healthy:
- We will be wearing face masks in the store, and while not mandatory, we are encouraging you to do so as well
- Regulating the number of people in the store
- At high traffic times we may need to lock the front door in order to keep the number of people in the store at a safe level for you, and for us
- If you arrive during regular hours and the door is locked, please wait a couple of minutes until current customers leave the store and we can safely welcome you in
- Regular and increased cleaning and disinfecting of high traffic areas and touch surfaces
- The ever-popular toy box for our little customers has gone into self-isolation and will not be found on the sales floor
- Social distancing policy is in effect. Unfortunately, this means that we are no longer able to tie your shoes for you. We have always prided ourselves on our exemplary customer service and getting you into the best footwear for your needs. We are still happy to assist you with this; we just won’t be able to sit face to face with you and tie your shoes while we help you with your shoes today.
- As always, we are happy and excited to help you with any of your questions and to help you find the appropriate gear for your needs
Free Shipping Within BC
We are still open for business with regular store hours but if you are not able to get in to see us please give us a call and we can arrange to have items shipped to you.
- All purchases of $100 or more will receive free ground shipping anywhere within BC
- Size restrictions are in place, please call for more details
- Need it faster, or are spending less than $100, please call us at 250-612-4754 for shipping rates
For more information give us a call at 250-612-4754
Shayne, Tuppy and the entire Stride & Glide Team